How to get your restaurant ready to re-open
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The question at the forefront of every business owner’s mind right now is: When can I re-open and how do I do it right? While retail stores are beginning to cautiously welcome customers again, restaurant owners anxiously continue to play the waiting game and wonder when their turn will come and what that will look like in their communities.
In this episode I speak with one of my clients, Mary Giglio - a business and hospitality professional who helps restaurant owners actualize the core principles of marketing, training, and staff development necessary to gain loyal repeat business. Her ultimate goal is to let no restaurant fail! And, boy, could we use that kind of knowledge right now.
Mary’s passion for the food industry coupled with technical knowledge and over 10 years of sales and customer service experience make her a great resource on multiple levels. She can perceive from both the guest and the employees’ perspective. Mary finds solutions to increase productivity, efficiency, and grow revenue streams and her team will not rest until ALL of the following are answered: “ What is: Best for the guest, best for the employee, and best for the business?”
Tune in to hear Mary share a few tips for what restaurant owners and managers can do right now to start prepping to re-open during COVID, how to keep customers calm and showing up for you online and off.
Plus, stay tuned at the end for a bonus clip! After our Mary’s formal interview, we kept chatting about this topic and she shared some additional resources and a creative idea for restaurants to make additional revenue ASAP.
Free resources mentioned in this episode:
NC Specific Resources
Work with Mary
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